TERMS OF SERVICE

Last Updated: May 16, 2026

Welcome to Instafollow. These Terms of Service (“Terms”) constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”, “customer”, or “user”) and LIARUS LTD (“we”, “us”, “our”, or “Company”), concerning your access to and use of the https://instafollow.org website as well as any other media form, media channel, mobile website or promotional service related, linked, or otherwise connected thereto.

By accessing or using our website and digital marketing services, you acknowledge that you have read, understood, and agreed to be bound by all of these Terms of Service. If you do not agree with all of these terms, then you are expressly prohibited from using the website and our services, and you must discontinue use immediately.

1. DIGITAL MARKETING SERVICES & ECOSYSTEM

Instafollow provides automated and manual online digital marketing, promotional metrics, and visibility enhancement services for various third-party social media platforms. These services include, but are not limited to, social media engagement growth, promotional services, visibility services, and related digital engagement signals.

  • Independent Operations: We operate as a strictly independent digital service provider. Instafollow is NOT affiliated, associated, authorized, endorsed, sponsored by, or in any way officially connected with Instagram, Facebook, TikTok, YouTube, X (Twitter), LinkedIn, Pinterest, or any other third-party social media platform or their parent companies/subsidiaries.

  • Intellectual Property Rights: All product names, logos, trademarks, and registered trademarks displayed on this website are the property of their respective owners. Our use of these names and trademarks is solely for identification and descriptive purposes to indicate compatibility of our digital marketing services.

2. COMPREHENSIVE SERVICE DISCLAIMER & LIMITATIONS

By purchasing any promotional service or package from Instafollow, you explicitly acknowledge, understand, and agree to the following service dynamics:

  • Delivery Windows: All service delivery times, processing speeds, and start times indicated on our product pages are non-binding estimates only. We do not guarantee exact delivery timestamps, as delivery speeds heavily depend on order volumes, network stability, and external platform conditions.

  • Algorithmic Autonomy: Third-party social media networks update their algorithms, operating systems, security patches, and terms of service frequently and without prior notice. We cannot control these algorithmic updates and shall not be held responsible for any fluctuations in metrics caused by external platform updates.

  • Metric Drops & Fluctuations: Digital marketing engagement metrics and promotional signals are subject to natural organic drops, profile deletions, or cleaning processes conducted by social media platforms. Unless a specific service page explicitly outlines a "Refill/Replacement Guarantee," Instafollow does not guarantee the permanent stability or lifetime retention of any delivered metrics.

  • No Business Outcome Guarantees: We guarantee the execution and technical delivery of the ordered metrics, but we do not guarantee any specific business outcomes, financial revenue increases, commercial popularity, specific reach, audience growth, or engagement performance.

  • Service Availability: Instafollow reserves the right to modify, pause, change pricing for, or discontinue any digital service or automated tool at any time, for any reason, without prior notice or liability.

3. CUSTOMER RESPONSIBILITIES & COMPLIANCE

The customer bears full legal and operational responsibility when placing an order on our website.

  • Data Accuracy: Customers must provide accurate, completely valid, and correctly formatted public links, usernames, or destination details at the time of purchase. Instafollow relies on automated processing systems and third-party delivery infrastructure to fulfill requests; therefore, we are not responsible for any losses, failed deliveries, or misdirected services resulting from incorrect information provided by the customer.

  • Account Privacy Settings: It is the customer's absolute responsibility to ensure that the target social media profile, channel, post, or page remains set to "PUBLIC" from the moment the order is placed until the delivery is fully completed. If an account is set to "Private" during the order lifecycle, the system will flag it as completed, and no refunds or restarts will be issued.

  • Platform Policy Compliance: By using our services, you guarantee that the target content and profile comply with local laws and the guidelines of the respective social media networks. Customers explicitly agree not to use our services for profiles promoting adult content, gambling, illegal substances, hate speech, weapons, scam operations, or fraudulent activities.

4. SECURE PAYMENTS & GATEWAY FRAUD PREVENTION

We prioritize transaction security and enforce a strict anti-fraud protocol to maintain a safe merchant ecosystem.

  • Payment Gateways: We accept payments through secure third-party payment processors, including Stripe, major credit/debit card networks (Visa, MasterCard, American Express), and other alternative international digital wallets or payment methods.

  • Data Encryption: All payment transactions are encrypted using industry-standard Secure Socket Layer (SSL) technology and 3D Secure authentication systems. Instafollow does not store, process, or view your complete credit/debit card numbers or sensitive financial credentials on our company servers.

  • Fraud Auditing: To prevent unauthorized transactions and card fraud, we reserve the right to run automated security checks. We reserve the absolute right to freeze, suspend, refuse, or cancel any transaction flagged by our payment processors as suspicious, high-risk, or potentially fraudulent without notice.

5. REFUND POLICY FOR DIGITAL GOODS

Due to the digital nature of our services, refunds may not be available once order processing has started.

  • Eligible Refund Cases: A refund may be issued to the customer under the following exclusive conditions:

    1. The ordered service has not started within 72 hours (3 business days) from the purchase timestamp due to a confirmed technical issue originating from our end.

    2. A verified system error caused a double/duplicate charge for the exact same order.

    3. A technical system failure on our side prevents the order from being fulfilled entirely.

  • Non-Refundable Cases: No refunds, credits, or cancellations will be issued under any circumstances if:

    1. The order status has already moved to "Processing", "In Progress", or "In Queue".

    2. The service has been partially or fully delivered.

    3. The customer provided incorrect links, wrong usernames, or switched their account to "Private".

    4. The customer changes their mind, wants to cancel the order mid-way, or finds an alternative provider after purchase.

    5. The metric retention or delivery is impacted by subsequent social media platform core updates, algorithmic purges, or external restrictions.

  • Request Windows: All valid refund claims must be formally submitted to our official Support Center within 14 days of the original purchase date. Claims submitted after 14 days are contractually waived and will not be considered. Approved refunds will be processed back to the original payment method within 5-10 business days.

6. CHARGEBACK PREVENTION, CONTRACTUAL DISPUTES & EVIDENCE

By initiating a purchase on Instafollow, you enter a binding contractual agreement and explicitly agree to look for internal resolution before involving financial institutions.

  • Mandatory Mediation: Customers agree to contact our dedicated support team and allow a minimum of 5 business days for a resolution before initiating any formal payment dispute, claim, or chargeback with their bank, credit card issuer, or payment gateway.

  • Dispute Evaluation: Filing a chargeback or payment dispute for a service that has been successfully delivered, is in progress, or falls under the non-refundable criteria is classified as a material breach of this agreement and may be considered abusive or unauthorized payment activity.

  • Consequences of Abuse: In the event of an unauthorized or fraudulent dispute, Instafollow reserves the right to:

    1. Permanently ban, suspend, or terminate the user's account and restrict access from all future purchases.

    2. Block the target social media username/link from ever receiving services from our platform.

    3. Submit comprehensive evidence to the merchant bank and payment provider, including transaction logs, exact IP addresses, geolocations, service delivery logs, timestamps, and full communication history to successfully defend against the claim.

7. ABSOLUTE LIMITATION OF LIABILITY & INDEMNIFICATION

To the maximum extent permitted by applicable laws in the United Kingdom, LIARUS LTD and its directors, employees, or agents shall not be held liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages.

  • Risk Acceptance: You accept all operational risks associated with using external promotional services. Instafollow shall not be held liable for account suspensions, platform restrictions, visibility limitations, content removals, or engagement fluctuations imposed on your profiles by third-party social media platforms.

  • As-Is Provision: All services and information on our platform are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, either express or implied, including merchantability or fitness for a particular purpose.

  • Financial Cap: In no event shall the cumulative, maximum aggregate liability of Instafollow and LIARUS LTD for any legal claim exceed the exact total amount paid by the customer for the specific transaction that gave rise to the claim.

8. INTEGRATED PRIVACY POLICY & DATA STORAGE (GDPR COMPLIANT)

We respect customer privacy and handle data in strict accordance with secure digital standards.

  • Data Collection: We collect limited personal data required to securely process your orders and manage accounts, including your name, company info, valid email address, phone number, billing details, IP address, and complete order history.

  • Data Utilization: This data is used solely for order processing, customer support communication, secure fraud prevention, service notifications, and occasional legal or regulatory compliance.

  • EEA & GDPR Statement: Customers located in the European Economic Area (EEA) may request access, correction, or deletion of their personal data in accordance with applicable data protection laws.

  • Third-Party Disclosure: We NEVER sell, trade, rent, or distribute customer data to external third-party marketing companies. Personal and transaction data may only be disclosed if explicitly mandated by official law enforcement authorities, court orders, or binding legal obligations in the United Kingdom.

9. ACCEPTABLE USE & PLATFORM INTEGRITY

Users are granted a limited, revocable, non-exclusive license to access our website strictly for personal or authorized business use.

  • Prohibited Actions: Users explicitly agree NOT to:

    1. Use stolen credit cards, compromised bank accounts, or unauthorized payment methods.

    2. Attempt to interfere with, disrupt, or gain unauthorized access to our systems, servers, or database infrastructure.

    3. Use automated bots, scrapers, or malicious scripts to extract data from our platform without written consent.

    4. Engage in abusive, threatening, defaming, or inappropriate conduct toward our customer support agents.

  • Termination Rights: Any violation of these provisions or suspicion of malicious activity will result in the immediate termination of services, account suspension, and forfeiture of all pending orders without any right to a refund.

10. GOVERNING LAW & COURT JURISDICTION

These Terms of Service, along with any separate agreements whereby we provide you services, shall be governed by, construed, and interpreted exclusively in accordance with the laws of the United Kingdom.

  • Exclusive Venue: Any legal action, dispute, conflict, or claim arising out of or relating to these Terms, our privacy policies, or service delivery shall be subject to the exclusive jurisdiction and venue of the courts of London, United Kingdom. Both parties hereby consent to the personal jurisdiction of these courts.

11. STATUTORY COMPANY INFORMATION

For any questions, legal inquiries, refund submissions, or support requests regarding these Terms of Service, please reach out directly through our official corporate channels:

  • Company Name: LIARUS LTD

  • Company Registration Number: 17066211

  • Official Corporate Address: SUITE 10579, 5 BRAYFORD SQUARE, LONDON, UNITED KINGDOM, E1 0SG

  • Official Support Email: info@instafollow.org

  • Official Platform Website: https://instafollow.org